One bedroom in Parramatta with Pool, Free Parking & Views

The room was good, but the arrival processing and the wait to get into the room was disappointing. Positive: The location and quality of the apartment. There was no milk available for the coffee and tea. After a 10 hr drive and never having to Parramatta, we were unfamiliar as to the local markets whereabouts. The room was comfort and clean. The queen size bed was also comfortable and the room was quiet. The curtains provided us the opportunity to have dark rooms and a good night sleep Negative: The key collection process was initially confusing. There was no access key in the lock box. This process to actually get the key, took about 50-60 minutes, before we could get into the room. On our second day, our pass key had expired and we had to wait some time to get another access pass key. The hotel staff at the front desk were very helpful. The air-conditioner developed a fault on the second day and did not function. The bar staff were not on their game. They were busy at other tasks and then the bar was left unattended at a busy time with a half full bar and dining guests.

Enjoyable Positive: Location Negative: The noise from the fan on the hotel roof

Positive: Excellent Negative: Everything is good

Positive: Nice central place in Melbourne. Negative: Not as clean as I would like.